Review: Dell Photo All-In-One Printer 926
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Reviewed by Ryan McLaughlin on 03/02/2007
Editors' rating: 0.0/10
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  • S. Levy

    My Photo 926 will not print. ….Yes, there’s paper in it. …Yes,I have full cartridges. thank you

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    • Is it turned on? connected to the computer? how is it connected to the computer? do you have the correct drivers installed? Can you tell us if you are getting any errors or if the printer is displaying any messages?

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  • Alyssa

    Hey,How come i can’t scan anything with my Dell photo AIO printer 926????

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    • My crystal ball is broken right now so I cannot see into your house and watch what you are doing wrong. So you will have to explain in a little more detail what you are doing and where the problem is occurring.

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      • BOB MCCULLOUGH

        HELP! I DON’T KNOW HOW TO USE MY 926 PRINTER AS A COPIER. I’D APPRECIATE SOME VERY SIMPLE “1, 2, 3” INSTRUCTIONS BOB

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  • Rich Cushing

    Dell 926 will print will not scan. Display reads requesting scan then scan request failed.

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    • Tori9312

      I have that same problem right now

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  • Lorraine Cooke

    That’s exactly my problem. I am so FRUSTRATED. And I cannot find an answer ANYWHERE. Did you get a helpful answer? If so, please share. I’ll send you a thousand hugs if you do.

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  • J Cleary

    Easy Question.

    How do I get the ink cartridge to center so I can replace the cartridge?

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  • Adam

    Hey ok Ryan first off your being a prick

    chill

    2nd mine wont scan either

    its usb in is a port and it is all up to date… any info

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  • Diana

    Why can’t I fax from my computer using my dell printer 926?

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    • Rhonda

      I’m having the same problem… Apparently fax CAPABILITY is nothing like the fax FEATURE I have on my 964….

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  • Greg

    I have a 926 priner that sends blurry images that are scanned and sent through the email. My copies, though, are fine. What do you think is the problem?

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    • What do you mean by blurry? Is it actually altering the clarity of the image or just making it smaller? If it is smaller and you stretch it big it will look blurry. Sometimes email programs will make images smaller so they don’t take as long to send. What happens when you take your copies and send those in the email?
      It is also possible that the scanner makes a smaller version for email. What happens when you open the attachment before it is sent?

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  • Bonnie

    To all those who cannot scan, your machine will not scan by using the scan function on the printer itself. You need a program, such as Photoshop or something similar. Open that program and “acquire” the scan from the scanner.

    The scanner does not resize the object being scanned. To do that, you again need to go into a different program and resize them.

    You don’t fax from your computer, you fax from the printer. Put what you want faxed in the printer and fax it.

    Hope this helped a bit.

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  • Mary Jane

    My Dell 926 printer has worked fine for several years. I recently installed a new color cartridge. After it ran the alignment, it said to remove the tape (which I already had, of course). It would not print in color. The B&W worked fine. I did the unplugging thing. I pulled & reinserted the cartridge. This time the computer recognized the cartridge as full, but still wouldn’t print. Tried it again & now the computer won’t recognize the cartridge. Is there anything I can do? These thinga are so expensive. Is this a sensor problem?

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    • Preston

      I’m curious if you ever got this problem fixed, I’m having the same issue and it is very aggrevating.

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    • Rhonda

      Being that I acquired mine from the relatives of a deceased neighbor, I had this same problem. Only the ink was aleady in and the machine showed the black was nearly full (though it felt empty to me) and the color was half full (though it never printed till I printed a page of the ink levels; of which no black came out). My black ink din show till I printed a test page (no color ink, though).

      I just figured (thought it also tol me to remove the tape from the cartridge; DUHH; Not like u can miss it), that the ink had dried up or was just empty from the length of time they’d been in there. And as soon as I was FORCED to open the new pack I got from them— it was find.

      This may not be your solution— so I’m not sure what help this could do…

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  • Jane Doe

    How do I use the photo cartridge? It only fits on the black side.

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  • lachyna

    my printer 926 was fine now the paper does jams what do i do

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    • You need to find out where the jam is occurring and see if anything is blocking it, usually a small scrap of paper. You can get some compressed air and clean it out. Sometimes I have had to disassemble a printer to find the block. If you cannot find anything, or you don’t feel comfortable taking it apart, you will either need to take it to a professional cleaner, which can be expensive, or get a new printer.

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      • lachyna

        The paper doesn’t actually get jammed, the paper moves down, but the rollers block it and doesn’t accept the paper, giving me the error that there’s no paper.

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        • I have no idea how to fix that. It sounds like it might be time for a new printer.

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  • lachyna

    my printer 926 was fine now the paper does jams what do i do i need help how to fix at a reasonable price.

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  • ava

    I have put new artridges but cannot figure out how to switch back to both color and black and white

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  • Rhonda

    How do I work the fax “feature”?

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  • Rhonda

    I beleive I have a modem, in that I have internet home and phone service with Comcast. Just still not sure how to actally work this out if I want to both receive and send faxes. It’s much different than my Dell 964 WITH THE FAX FEATURE not just capability….

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  • Jerry

    does anyone know how to change the printhead in the 926?????
    thanks in advance

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    • marj

      When I made yet another tech call, I was told that is probably my problem ! Printhead? Sell a product that is not in need of constant tech support and repair !!! Better yet, we SHOULD buy another brand.

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  • marj

    The 926 printer is very frustrating indeed. It is always “down”. Needing alignment, (using my ink); remove paper (there is none on cartridge), “not responding”; (check connections). If I were selling a product, I would want the name on it to be recognized as QUALITY; not REPAIR (with an offer of $29.00 monthly service charge) If a product were good, it would not need daily REPAIR !

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  • joseph Scigliano

    How do I scan a photo and e-mail…having trouble getting the photo onto a file and then downloading it into mail…thanks joe

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