Review: Epson Artisan 700 printer
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Reviewed by Ryan McLaughlin on 11/15/2008
Editors' rating: 8.1/10
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Bottom Line
JusTech'n editors' rating
Features8/10
Design8/10
Performance9/10
Warranty7/10
Support7/10
Price8/10
8.1/10
  • John Finegan

    Thanks for the information on the Artisan 700, Ryan. Very helpful. I love my Epson R300’s print quality, but I’d never trade up to another Epson as long as Epsons Ink Jets require replacement of a depleted cartridge before it will allow any printing at all (e.g., the R300 won’t let you print black and white if the Cyan cartridge is out). Do you know if this “feature” is also included in the Artisan 700? Also, since I’m guessing the R280 and R300 are comparable, I know you like the photo quality of the 700 slightly better than the 280, but I wondered if you’ve noticed that either has the advantage on text.
    Thanks very much,
    J. Finegan / Baltimore, MD

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    • AJ Quick

      I have this problem with my Artisan 700. My light Cyan cartridge just ran out and it won’t let me print anything (even black and white) without replacing it!

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      • Louise Birdsell

        Did you ever find a solution to this? I am having the same problem. Thanks

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        • AJ Quick

          The solution is to add new ink cartridges. It will not print if one of the cartridges is out of ink.

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    • I have not ran into the ink “feature” yet, I will let you know if I do. Also I have not seen a difference in the text quality. If there is one it is really small.

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  • James W

    Thank you for this review. I’ve been looking at a number of reviews for this printer (also known by the catchy name PX700W here in Europe) but this is the best review by far!

    I’m still concerned about the text quality as that seems to be its main weakness – the ability to compare text quality in this review has been great, but has ultimately put me off buying for now. I think the smudgier, greyer tones would get on my nerves too much. Canon printers with similar features seem to have a much better reputation for text reproduction, although the printers themselves are quite a bit uglier (IMO!) and lack some of the Epson’s features. Hmm, it’s a tough decision!

    I’ve also read many bad things about the cost of running this printer – I will definitely be considering 3rd party inks if I go ahead!

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    • Thank you for your comment. I agree with you about the text quality. I have yet to see an ink jet that can match a LaserJet. That is why I have both, my 10 year old HP 5L still works great. The Artisan line of printers is great for everything else. I upgraded my 700 to an 800 and I absolutely love it. It does burn through ink fairly fast, but I don’t use it everyday. For normal printing I go back to the LaserJet which is much more efficient.

      I have reviewed several Canon printers and I agree that they are ugly, but they don’t seem to do any better with text. For text it is Laser by a landslide.

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    • AJ Quick

      I don’t know if there are any 3rd Party Inks for it.

      Epson wants you to use genuine Epson cartridges.. plus the printer uses “Claria High Definition” ink. Who knows how other basic inks would compare?

      I’ve had the printer for quite some time now.. and am now starting to to replace the last 2 cartridges that came with the printer (Cyan and Magenta). Infact, I’m still using the (2nd) black cartridge that came with the printer.. its about half way to full.. and I’ve ran more than 500 pages through the printer! It isn’t so bad.. but for printing photos.. you will go through the ink much quicker.

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  • Iris

    I am trying to decide if the Artisan is for me. My grandson got hold of my epson printer, and not it won’t recognize the ink cartridges. So I am looking for one to replace it.

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    • That depends on what you want it for. The Artisan does so much that it may not be a fit for people that are just looking for a printer. However, if you need a scanner and copier then it certainly does a great job combining all that. Also, if you want a fax then you may want to check out the Artisan 800. I have the 800 and I love it.

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  • I recently had to have my Artisan 800 replaced because the touchscreen lock broke. I contact Epson support and they quickly sent out a replacement. They also paid for return shipping.
    Epson also included a full set of Ink with the replacement printer. I thought this was done out of the kindness of their heart, but I later found out that the new printer would not initialize without the new ink. I tried first to install the ink from the old printer, but it kept telling me that they were not correct. Finally after installing the new ink it initialized just fine. After it was all setup I removed the new ink and put in the old and it worked fine. This struck me as a bit odd, but since Epson supplied the new ink I was not going to complain.

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  • Diane

    I was wondering anyone knows how to print in black and white only on the Epson Artisan 700. I would rather print in only black and white on certain things and don’t want to burn through the ink. Any help would be appricated.

    Thanks

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  • Ken

    Hi- Thanks for the thorough, informative reviews! My question for you is that you said the Artisan 700 does a decent job of scanning…I’m a bit torn if I should just get something like the Epson V300 and the R280 as a printer. The Artisan uses a CSI Line Sensor and the Epson V300 uses a CCD 12-line sensor, and I hear the CCD gives a better result than the CSI scanners. Do you know anything about this, or do you think its negligable? It seems to make sense to get an all-on-one, but the scanning aspect is important to me (even though I’m not looking to spend several hundred dollars on a flatbed scanner!). Thanks for any input. Best, Ken

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    • Ken,
      I don’t have a lot of experience with CSI vs CCD scanners, I usually judge a scanner by the quality of the results. So far I have not been disappointed by the results of the Artisan scanner; however, I am mostly scanning family photos. If you are doing something different it may not work for you.

      I am also a believer that, you get what you pay for. More expensive scanners usually produce better results.

      I hope this helps, and please let us know what your final decision is.

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      • Ken

        Thanks for the quick reply! What I’m going to do is go into a store that has the Artisan on display, and scan a picture! My main concern is that I don’t want to get another scanner (like a HP I have) that makes alternating dark and light line “streaks” on anything that is black or dark. I’ll keep you posted!
        Best,
        Ken

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  • Phil Parker

    I have just taken delivery of a brand new Epson PX799W Printer (bought on the web from Amazon). On unpacking it there was a large message re the small ‘yellow material’ to be replaced under the main cover. I did this as I was unpacking. I then started installation and the little display screen lit up. I selected English, I then installed the supplied ink cartridges as instructed and the screen moved onto the third display headed ‘Warning’ referring to the ‘yellow material’. This was already placed correctly. The On/Off, Home and Start buttons all flash and the screen instructed me to switch off. I have restarted the printer on numerous occasions but it never gets past this point. I installed the software on my PC to see if that would help but although recognising the printer the PC display doesnt even register that I have installed the ink cartridges. Help! Is there some way I can reset it to start the process from scratch. Thanks. PS I have written the same e-mail to epson.com but have not received a replay and now the website is aleways “unavailable”.

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    • I cannot find anything about a PX799W printer anywhere on the internet. However, I assume that because you are posting this on an Artisan 700 review that it must be similar to this printer.

      When you say yellow material I am also assuming that you are talking about the little Yellow/Green plastic plug that is on the inside. If that is not correct then please be more specific about what the yellow material is.
      IMG_0999.JPG
      If it is the plastic plug that you are having trouble with, then you may want to try looking in the spot where the plug used to be and you will see a little switch. Try sticking a toothpick or something down in the switch and see if you can press it. Maybe that will get it to pop up and work.

      Other than that I recommend that you call Epson on the phone. I get much better luck with phone calls, than I do with E-mails.

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  • Denelle C

    Phil, I’m having the exact same problem. It’s really frustrating that I can’t get past that point. Anybody with ideas or help on this?

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  • Phil Parker

    Many thanks. Printer was a PX700W (mistype on original message).

    I did contact Epson on their on-line tech chat and they were very helpful. They arranged for an engineer to call the next day and he replaced the printer without a qualm. It appears that there was a fault with the machine and the print head was stuck (maybe jarred in transit by courier). New printer now works brilliantly. I am impressed with the both the printer (photo and CD print quality is superb) and Epson’s prompt response.

    To Denelle C I recommend you contact the on-line technical support chat facility (link on epson’s website), they were so different from my previous experiences of such facilities!

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  • Denelle C

    I contacted Epson and explained the problem, seems it’s quite a common occurance and basically they told me that it was DOA(Dead on Arrival) they gave me a reference number I took it back to the store I purchased it from and they gave me a new one. Now to set up the new one and hopefullt everything is A-OK!

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    • Phil Parker

      I hope we’re both contented Epson customers then!

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  • Chuck B

    I have had the Artisan 700 for awhile now and it just sucks up the color ink even though I have it on grayscale and don’t print much color at all. Anybody have any ideas? The website says it has to use the color inks so they don’t jamb the heads.

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    • Chuck,

      If it is using color ink when you are printing black and white I would think that is a problem with the printer. I understand that it may have to use a little when cleaning the heads, but it should be a really small amount, and very rarely.

      I would contact Epson support. They are very nice and should be able to help you. Others have had good success with the on-line tech chat personal and I recommend you try that way first.

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  • Marky

    I have to report the same problem with Epson artisan, I print mostly black and white and yet still I ran out of colors very quickly, not to mention it won’t print black and white page if you’re missing magenta color, I’m very very disappointed with Epson and I will not buy again, because I find this a cheat on customers.

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  • Stanley Krute

    Am setting up a client’s new Artisan 700, and hit the same problem with the microswitch or whatever it is in the print head, and the irritating “Move the yellow material …” message.

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    • I guess its time to call support so you can send it back.

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  • Ralph F

    Great review. I have a modified Canon IP4000 that I use to print discs; both CDs/DVDs using Taiyo Yuden watershield discs; amazing results that my clients love. The reason I’m looking past it is that it’s modified; every time Apple releases a new OS I have to jump through some hoops to get it to work as a disc printer again. (Canon USA is not allowed to sell printers with disc printing abilities, apparently, so I have to search the web for non-US drivers.)

    I’m strongly considering the Artisan series, and notably the 700/800 line (just recently replaced, I believe, with the 710/810). There’s just one detail I can’t find on any review anywhere — can the 700 (or its ilk, but I know you have the 700) handle labels? I mean good ol’ Avery-style sheet labels, like if I’m printing a page of return address labels, or shipping labels, etc.? I’ve got a couple of emails in to Epson but no answer yet, so I thought I’d ask the man who owns one.

    Again, thanks for a contributed-to-my-almost-decision-to-buy review.

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    • Absolutely, I have printed labels with this printer several times without any trouble. You just have to make sure to get the labels that are for ink jet printers and you need software that supports labels.

      BTW I upgraded to the Artisan 800 and I love it (I don’t use a fax a lot, but for the times I need one I am glad I have it). Also, I am getting an 810 sometime this week. Give me a couple weeks to play with it and I will have a review for you to read.

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      • Ralph F

        First, many thanks for the quick response. FWIW, I use BeLightSoft’s “Labels & Addresses” program under 10.6 for label creation, and I know the software supports a plethora of Epson printers.

        As for the models, I’m on the fence between them — the 710, an 800 (on clearance @ Epson.com) or the 810; I’ll keep an eye out for your next review.

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  • Chuck B

    Well after a few months of buying color ink every month my 700 told me that the ink pads were getting worn out and I should call support. After going through a bit of a hassle with them-they wanted me to remove all old epson drivers from the computer and then do a reinstall of new drivers and I forgot my network password, the machine finally spit out the same message that my computer had been telling me “ink pads at end of life” or something like that. They sent me a new printer that I have had for a month and I still have ink in all my colors without having to set it on grayscale. So I had a faulty machine that Epson wouldn’t recognize until it threw the ink pad message at them.

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  • Theresa

    I purchsed the Artisan 700 in January 2009 and have nothing but problems with it. From the get go it didn’t work, two of the inks would not connect and I ran out of ink in a matter of days. I followed all the troubleshooting, but nothing worked. Finally, in May I contacted Epson and they sent me a “refurbished” printer to replace my brand new printer I only tried to use a few times. I waited so long, because I kept trying the troublshooting suggestions in hope that it would work. And left it alone for long times after mere frustration. I wanted to throw the thing out the window on a few occasions. I only bought this one because my old Epson (which I loved) broke. When I saw that they sent me a refurbished printer, I contacted Epson through email complaining, but received no reply. I even told them how many ink cartridges I had gone through while the printer did not work. I hoped they would at least give me a coupon for ink discount, but they could care less. After I set it up the refurbished printer I have to admit it printed fantastic pictures. Although, it goes through ink rather quickly. I received the refurbished printer in May, and now in October, I am having more problems. It seems the paperfeeder from the papertray is not catching the paper, so no printing is occuring. I followed all the troubleshooting suggestions and nothing is working. I am really disapointed with this printer and the ink usage is quick, especially because of the price. I hate the fact that the printer will not work if one of the inks is low, even when you are printing just black. I am going to contact Epson again for the problem, but almost want them to just keep the printer and I will go buy another brand.

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  • Bill

    I could be wrong, but it appears to me the Epson Artisian 700 printer is designed to print pictures on a daily basis and if you don’t the heads clog. I print a couple of pictures a month and each time I go to print my heads are dirty requiring me to clean them several times. This last time I went to print a picture my black head was the only one giving me problems, but I was required to clean all the heads wasting considerable ink and pad life. Each time I clean a head I seem to use considerable amount of ink therefore I’m constantly purchasing ink. My wife purchased a Brother multifunctional printer shortly after I purchased the Epson and she has not had any problems with it and the pictures are super. I think this is my last Epson, no I’m sure of that!

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  • nesha

    i just got a artisan 700 an it keep saying my computer cant find printer what do i do

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    • Okay since you didn’t provide any details lets start at the beginning.

      1. Is it plugged in?
      2. Is it turned on? Are you sure? Is the screen turned on?
      3. Is it connected to your computer? If so, how do you have it connected (USB, wired or wireless)?
      4. Have you installed the drivers?
      5. At the end of the driver install it asks to print a test page. Did you do this?
      6. Has it ever worked?

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  • Mary Beth Pfeifer

    The first copy is beautiful. However, when making multiple copies, lines start appearing and quality decreases.

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  • Carl

    My issue is similar to Mary Beth. I was at an event taking and printing photos with the Epson Artisian 710, and all the pictures with black in them had streaks through the black. This was very embarrassing and resulted in a major loSs of money! Very disappointed! Has anyone had this problem? If so what was the cause?

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  • Tamaroland

    Seriously, who makes a printer that won’t print black and white unless all the expensive color ink is full? The color ink, when I use it, goes quickly, but I mostly use the printer to print documents which are generally black and white. It’s the difference between a great printer and a great failure. There has to be an answer besides buying ink I can live without. Anyone? Bueller?

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    • That is precisely the reason I keep around a laser printer. For black and white printing they are much more efficient and cost effective.

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  • Jill

    This printer is the biggest piece of crap I have ever owned, It goes through the VERY expensive ink like crazy, I have seen it go thru and entire ink cartridge in a matter of hours, and only from printing 2 papers with Black ink only. It is a rip off.

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  • Anna

    The Artisan 700 printer is TERRIBLE. Do NOT buy it. I have had to have it replaced THREE times now within a year! Each time for same reason: paper jam issues, resulting in product error. I am using the appropriate Epson paper. This model is a complete lemon. Additionally, the ink has to be replaced too often, which ends up being very expensive, and it’s ridiculous that you have to keep all cartridges full in order to print at all (including color even if only want to print b&w).

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  • Mike

    This is the worst printer I have ever owned. It uses ink at an alarming rate. Owned for just two years and printed less than three hundred 4×6 pictures and its wont print due to the printer pads. Epson says replace when this happends. What do I do with all th eleftover ink? This is rediculous. i will never buy Epson again or reccommend.

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  • Bigbearv

    I have had a epson artisan 700 for about three years now it not a bad printer besides if you do alot of printing it will cost $$$$$$,their is no way to avoid using all color and just use black it will use all of them.
    I have talk to epson tech and they say it just the way it is built…….
    It cost about 400.00 a  year for ink for me on this machine

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Review: Epson Artisan 700 printer, reviewed by Ryan McLaughlin on 2008-11-15T23:24:49+00:00 rating 8.1 out of 10